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Please find the requirement below, if you find yourself comfortable with the requirement please reply with your updated resume and I will get back to you or I would really appreciate it if you can give me a call back at my contact number 5714988148.
Position:: ServiceNow Development Lead
Location:: 100% remote or it can be hybrid if the candidate is willing to come on-site.
Duration:: 6+ months with strong possibility of extension
Interview Mode :: Phone and Skype
Client- NYCHA
Visa-USC/GC
I have a new Friendly Service Development LEAD that is 100% remote, or it can be hybrid if the candidate is willing to come on-site. The ideal candidate should have experience as a lead at least twice in their career along with 5 years of experience in Service Now ITSM, ITPM Service Portal, and Custom Application Development. A service now certification is must have.
Top Skills’ Details
• 5+ years of experience working in waterfall and agile development.
• 5+ years of experience with Service Now ITSM, ITOM, ITBM, Service Portal, and Custom Application Development.
• Ability to work individually or with a team.
• CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications. Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio, Navvia).Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
• Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
Secondary Skills – Nice to Haves
Job Description
A. ServiceNow Development Lead
Seeking one ServiceNow Development Lead that will be responsible for the design and implementation of technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and the Organization. The ideal candidate is a technical expert in ServiceNow and takes pride in designing best in class solutions that push the boundaries of platform capability. Understanding best practice configuration principles within ServiceNow and have an adept understanding of the delicate balance between configuration and customization and the risks posed to the platform are critical for this role.
Responsibilities:
• Provide oversight and guidance to Service Now development team.
• Configure and develop ITSM, SPM & other modules in ServiceNow platform with minimal oversight.
• Lead the effort to establish and leverage ServiceNow as the enterprise wide no-code/low-code platform.
• Ensure the platform is architected and used with out of the box features and configurations, avoiding or minimizing customizations. Printed on paper containing 30% post-consumer material
• Create technical documentation describing solutions developed.
• Support developers of 3rd party systems in integrating external systems to ServiceNow.
• Support the definition of best practices and standards across the development team.
• Collaborates with Business Analysts and others across IT to better understand the business need and propose options where possible.
• Ensure requirements are clearly documented with the correct attributes, product assignment, and tracked throughout their lifecycle.
• Provide input to the Project Manager to support effort estimation and support prioritization.
• Support the planning, preparation, and execution of Service Now releases.
• Support transition to production.
• Help evaluate new ServiceNow releases and determine the business value provided
Preferred Skills
• 5+ years of experience working in a waterfall and agile development.
• 5+ years of experience with Service Now ITSM, ITOM, ITBM, Service Portal, and Custom Application Development.
• Ability to work individually or with a team.
• CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications. Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio, Navvia).Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
• Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
• Experience with Automated testing Framework and Guided Tour Designer. Experienced with databases from SQL to NoSQL databases tools.
• Experience with Rome or current releases.
• Experience with BACCM.
• Hands on experience building and using APIs in the ServiceNow platform. Experience with RDBMS tools and data modeling.
• Experience with Discovery, Orchestration, Service Mapping tools in Service Now platform.
• Prior experience with integrating Service Now to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
• Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
• Work with staff with varying skillsets and ability to coach, manage their time accordingly, and maintain good working relationship.
• Strong communications skills and the ability to explain complex concepts in plain language.
• Experience working in a large government agency
• Working knowledge of ITIL Foundations concepts
• ServiceNow Certifications
• Understanding of SDLC and Agile development
Additional Skills & Qualifications
Regards
Harsh Jarwal
Technical Recruiter
Direct Phone : 5714988148
Linkedin : https://www.linkedin.com/in/harsh-jarwal-116752225/
RIT Solutions, Inc.
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