Incident Manager – Bellevue, WA – Initial remote – $65/hr on C2C
Job Title: Incident Manager
Work Location: Bellevue, WA 98008
Contract duration: 12 Months
Rate: $65/hr on C2C.
Job Details:
Must Have Skills
Should have good understanding of latest technologies like Cloud computing, K8s, VMs and applications etc
Very knowledgeable in incident management process and tools. Good to have knowledge on all ITSM processes.
Should be capable of handling teams across onshore, nearshore and offshore locations
Detailed Job Description
Able to understand technical aspects and functionality of applications involved in the triageEnsure the closure of triage successfully with good summary of the incident.
Should be prepared to login to the call within 10 minutes when the triage starts.
Should have good understanding of latest technologies like Cloud computing, K8s, VMs and applications etc.
Very knowledgeable in incident management process and tools. Good to have knowledge on all ITSM processes.Should be capable of handling teams across.
Top 3 responsibilities you would expect the Subcon to shoulder and execute
Incident and Triage Management
Stakeholder Management
Should be capable of handling C levels, SVP levels in the calls.
“Email is the best way to reach me due to high volume of calls”
Thanks & Regards:
Yaseen – Sr. US IT Recruiter
Sydata Inc
Email: [email protected]
6494 Weathers Place Suite#100 San Diego, California, 92121
Website: www.sydatainc.com
